This Privacy Statement applies to personal information provided by you and collected by Wenakker through its websites as well as both online and offline services. We will use the provided information in the course of our dealings with you to process requests and orders and to provide a more personalised internet and online experience. Wenakker will ensure that all personal information is treated in accordance with applicable data privacy legislation, including the Protection of Personal Information Act (POPIA).
For your information, we have provided this statement explaining our online information practices.
Please note: All photographs of Wenakker residents are shared with the informed consent of either the individuals themselves or their legal guardians. We are fully compliant with the requirements of the Protection of Personal Information Act (POPIA), particularly regarding the rights of vulnerable persons. It is never our intention to diminish the dignity of any resident—instead, these images reflect the pride we take in the remarkable individuals who make Wenakker the community it is.
In general, you are able to visit Wenakker‘s website(s) without revealing who you are or any information about yourself. However, our web servers will collect information (standard information that your browser sends to every website visited) for statistical purposes, such as the number of visits, the pages viewed, which website you came from before clicking into the Wenakker website, the keywords used to find our site, your IP address, browser type and language, access time, etc. Wenakker uses this information to improve its sites and services.
When visiting a Wenakker site, we might ask you to consent to providing personal information, such as your email address, name, telephone number, etc. This information is required in order for us to process and fulfil your requests or orders and otherwise provide you with the information and services you may request from us. This information will therefore be kept by us as long as is necessary for us to use your information as described above or to comply with our legal obligations (including the processing of your request, fraud prevention, anti-money laundering, and sanction screening).
For security reasons, we also keep the IP address used when an order is registered. In the case of e-commerce transactions, cardholder name information is stored by Wenakker to ensure effective handling of any issues regarding charging, cancellations, and/or credits. At no time will other credit card information, such as the Primary Account Number, Service Code, or Expiration Date be stored by Wenakker.
Personal information collected on Wenakker sites and services may, in compliance with applicable laws and regulations, be stored and processed in any country in which Wenakker or its affiliates maintain facilities.
Many internet browsers allow for Incognito modes, where you as a visitor can anonymously access and traverse any website.
Established in 1969, Wenakker creates a nurturing environment where residents are empowered to live a full life.
Children and Vulnerable Persons
Wenakker does not knowingly collect or process personal information of minors or vulnerable individuals without the appropriate legal consent. Where such information is collected (e.g., photographs or profiles of residents), it is done with the informed and express consent of the legal guardian, parent, or authorised representative, in line with the requirements of the Protection of Personal Information Act (POPIA).
Legal Grounds for Processing
We collect and process your personal information on one or more of the following legal bases:
Your Rights
Under POPIA, you have the right to:
To exercise these rights, please contact our Information Officer.
Data Retention
Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws or internal data retention policies. After this period, the data will be securely deleted or anonymised.
Security of Your Personal Information
Wenakker has a number of security measures in place to protect your personal information. However, when transmitting personal information over the internet, please bear in mind that no transmission over the internet can ever be guaranteed to be secure. Therefore, please note that Wenakker cannot guarantee the security of any personal information that you transfer over the internet to us.
Cookies
We may also use technologies, such as cookies, to collect information about the pages you view, the links you click, and other actions you take on our sites and services.
A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if preferred.
Other Sites
Wenakker‘s website may contain links to other sites. Although we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites.
Changes to This Privacy Statement
This privacy policy may be changed by us at any time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it, and under which circumstances we disclose it. We encourage you to periodically review this statement to know how Wenakker is protecting your information.
Contact
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to the Information Officer of Wenakker, J.B. Willers, at jaybee@tiscali.co.za. Please refer to Wenakker’s PAIA Manual for additional information.
Revision
This Privacy Policy was updated/revised on: 2024-06-16 15:06:49
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